SMATS FX Secure Login
Increased security for your peace of mind
Dear Customer
Due to technical problems on the MTN Mobile Money platform in Rwanda we are currently unable to process transactions to Mobile Money accounts in Rwanda. Restoring the connection to Rwanda is our highest priority and we expect to be able to process transactions again, before Friday the 29th of November. We are sorry for any inconvenience caused.
The MTNMMO.COM team
Festive season operating hours
While our website will be available throughout the festive season, the processing of requests will only take place on working days.
To ensure that you continue to receive efficient service, please request your transfers in advance and note the earlier closing times and payment cut off times, highlighted below.
Monday, 23 December 2024
06:00 – 15:00 UK time
Tuesday, 24 December 2024
06:00 – 12:00 (cut off time for processing payments 10:00) UK time
Wednesday, 25 December 2024
Closed
Thursday, 26 December 2024
closed
Friday, 27 December 2024
06:00 – 15:00 UK time
Monday, 30 December 2024
06:00 – 15:00 UK time
Tuesday, 31 December 2024
06:00 – 12:00 (cut off time for processing payments 10:00) UK time
Wednesday, 1 January 2025
Closed
Thursday, 2 January 2025
Standard trading hours return: 08:00 - 17:00 UK time
Transfers requested after our cut off times and outside of our working hours will be processed on the next available working day.
Please plan your transfers accordingly and keep in mind that religious and bank holidays will delay clearing times.
We wish you and yours a restful holiday season and a prosperous 2025.